TERMS OF SERVICE

END USER LICENSE AGREEMENT
ISSUED BY FIRST TOUCH GAMES LIMITED (“FIRST TOUCH”, or “we” or “us”).

Last updated 16 January 2018
THIS END USER LICENSE AGREEMENT (“EULA”) APPLIES TO AND GOVERNS ALL USE OF SCORE! MATCH, DREAM LEAGUE SOCCER AND SCORE! HERO (EACH A “GAME” AND TOGETHER THE “GAMES”).

PLEASE READ THE FOLLOWING CAREFULLY BEFORE USING, DOWNLOADING, PURCHASING OR INSTALLING ANY OF THE GAMES (WHICH INCLUDES ANY VIRTUAL ITEMS AND THE RELATED ONLINE SERVICE). BY DOWNLOADING OR USING ANY OF THE GAMES YOU ARE AGREEING TO BE BOUND BY AND BECOME A PARTY TO THIS EULA AND OUR PRIVACY POLICY WHICH CAN BE FOUND ON OUR WEBSITE HERE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS EULA, YOU MAY NOT USE, DOWNLOAD OR INSTALL ANY OF THE GAMES.

This EULA constitutes the entire agreement between First Touch and you in respect of the Games.

First Touch Games Limited is a company registered in England and Wales under company number 07638595 and with our registered office at 264 Banbury Road, Oxford, OX2 7DY. If you have any queries concerning this EULA you may contact us at support@ftgames.com.

SCORE! MATCH (“Score! Match”), DREAM LEAGUE SOCCER (“Dream League Soccer”) and SCORE! HERO (“Score! Hero”) are all games owned by First Touch. The terms “Score! Match”, “Dream League Soccer”, “Score! Hero” and the “Games” includes all the software and materials that are made available by First Touch in order for you to download, install or use the Games; any Online Service (defined below); and any Virtual Items (defined below).

Please note that the Games rely on internet connectivity and the availability of our Online Service (as explained further below) for much of its functionality. We will use our reasonable efforts to ensure that the Games and any Online Service will be available for at least 3 months from the date upon which you last make a purchase in connection with any of the Games.

You are responsible for ensuring that you have an internet connection and that the device you use has sufficient system requirements and memory in order to play and store the Games.

The Games comprise copyright works of First Touch and/or its licensors. The Games are licensed, not sold. Your license confers no title or ownership in the Games. The Games are solely for use by end users according to the terms of this EULA. Any use, reproduction or redistribution of the Games not in accordance with the terms of this EULA is expressly prohibited.

1. LIMITED USE LICENSE.
First Touch hereby grants a limited, non-exclusive right and license to download, install and use the Games for your personal, non-commercial use only on compatible devices that are owned by you, subject to the terms of this EULA. This EULA and your use of the Games do not give you any rights of ownership in any property whether tangible or intangible (including in any Virtual Item). Where a Game allows you to, this licence includes the right to use the Game to communicate with other users of that Game using the Online Service via pre-determined messages only.

2. END USER OBLIGATIONS.
2.1 You may use the Games for your own personal, non-commercial use as described in this EULA but you are not entitled to and must not do any of the following except to the extent expressly permitted by this EULA:
2.1.1 sell, copy, reproduce, translate, communicate, reverse engineer, publish, stream, distribute, rent, loan, sub-licence, derive source code from, modify, adapt, merge, disassemble, decompile, create derivative works based on or otherwise transfer or deal in copies or reproductions of the Games or any part or interest in it to other parties in any way except where a Game expressly permits you to do so through sharing content in that Game on social media;
2.1.2 engage in any act that First Touch deems to be in conflict with the spirit or intent of the Games and/or the Online Service including without limitation using cheats, exploits, automation software, bots, hacks, mods or any unauthorised third-party software designed to modify or interfere with the Games;
2.1.3 attempt to gain unauthorised access to the Online Service or to the computers, devices, servers, or networks connected to the Online Service by any means other than the user interface provided by First Touch; or
2.1.4 use the Games for any illegal or immoral purposes.

3. OWNERSHIP.
3.1 All right, title, interest and ownership rights in the Games and any copyright, design right, database right, patents and any rights to inventions, know-how, trade and business names, trade secrets and trade marks (whether registered or unregistered) and any applications therefor and other intellectual property rights (“Intellectual Property Rights”), in or connected with the Games and each part thereof (including by way of example only any titles, code, themes, objects, concepts, artworks, animations, audio-visual effects and methods of operation) and any copies, translations, modifications, adaptations and any other derivative based on the Games are owned by, belong to and vest in First Touch or its licensors.
3.2 The Games may contain certain licensed materials. All trade marks are the property of their respective owners.

4. TERMINATION.
4.1 This EULA and the licence granted by it are effective until terminated.
4.2 You may terminate this EULA at any time and for any reason by deleting and removing the Games from your device.
4.3 First Touch may terminate this EULA if you fail to abide by any of the terms and conditions of this EULA at any time and for any reason or we reasonably suspect that you have failed to abide by any of the terms and conditions of this EULA. First Touch may take any action it deems reasonable in its sole discretion against users who do not comply with the terms of this EULA, which may include banning users from any of the Games. First Touch reserves the right to determine what conduct it considers to be in violation of, or otherwise outside the intent or spirit of, this EULA and/or the Games and/or Online Service. However, if what you have done can be put right we will give you a reasonable opportunity to do so.
4.4 Following termination, you will no longer be permitted to use any of the Games and you will be required to delete the Games from your device.

5. WARRANTY AND LIMITATION OF LIABILITY.
5.1 FIRST TOUCH WARRANTS THAT IT HAS USED AND WILL USE REASONABLE EFFORTS TO ENSURE THAT:
5.1.1 IT IS ENTITLED TO GRANT THE RIGHTS AND LICENCES GRANTED HEREUNDER; AND
5.1.2 THE GAMES (INCLUDING ANY VIRTUAL ITEMS) WILL BE OF SATISFACTORY QUALITY.
5.2 EXCEPT AS SPECIFICALLY PROVIDED IN THIS EULA AND TO THE MAXIMUM EXTENT PERMITTED BY LAW:
5.2.1 THE GAMES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OR GUARANTEE OF ANY KIND (EXPRESS OR IMPLIED) OTHER THAN THOSE SET OUT IN THIS EULA;
5.2.2 FIRST TOUCH ONLY ACCEPTS LIABILITY FOR DIRECT LOSS AS A RESULT OF ITS BREACH OF ITS WARRANTIES IN CLAUSE 5.1 ABOVE UNLESS OTHERWISE SET OUT IN THIS EULA;
5.2.3 FIRST TOUCH AND ITS LICENSORS’ MAXIMUM LIABILITY WILL BE LIMITED TO £100;
5.2.4 FIRST TOUCH AND ITS LICENSORS WILL NOT IN ANY EVENT BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL OR INDIRECT LOSS OR DAMAGE (SAVE TO THE EXTENT THAT DAMAGE TO YOUR DEVICE OR OTHER DIGITAL CONTENT WHICH YOU OWN IS CAUSED BY THE GAMES AS A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN WHICH CASE YOU MAY BE ENTITLED TO COMPENSATION OR WE MAY BE OBLIGED TO REPAIR YOUR DEVICE);
5.2.5 FIRST TOUCH DOES NOT GUARANTEE THAT THE OPERATION OF THE GAMES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ERRORS CAN OR WILL BE CORRECTED, OR THAT THE GAMES OR THE ONLINE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
5.2.6 YOU INSTALL AND USE THE GAMES AT YOUR OWN RISK.
5.3 THIS EULA SHALL NOT LIMIT ANY RIGHTS YOU MIGHT HAVE AS A CONSUMER THAT MAY NOT BE EXCLUDED UNDER APPLICABLE LAW NOR SHALL IT EXCLUDE OR LIMIT ANY LIABILITY FOR FRAUD, FRUADULENT MISREPRESENTATION, OR DEATH OR PERSONAL INJURY CAUSED BY FIRST TOUCH’S NEGLIGENCE.

6. SEVERABILITY.
In the event that any provision of this EULA (including, without limitation, any restriction) shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this EULA shall remain in full force and effect.

7. APPLICABLE LAW AND JURISDICTION.
7.1 This EULA and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.

8. ONLINE SERVICE.
8.1 First Touch provides and maintains certain online functionality, online network play connectivity and interactivity and other online features relating to the Games (“Online Service“) subject to the terms and conditions of this EULA.

Age Restrictions.
8.2 First Touch does not target the Games to users under 13 years of age. To use the Online Service you must be over the age of 13 years or have your parent’s or guardian’s explicit consent to do so on these terms. By using the Online Service you therefore confirm that you are over 13 years of age and, where you are between the ages of 13 and 17, you confirm that you have your parent’s or guardian’s consent (and that your parent or guardian has read and agreed to these terms).

User Rules.
8.3 You further agree that you will not in any way conduct yourself in a manner which is unlawful or which gives rise to civil or criminal liability or which might call into disrepute First Touch or the Games.
8.4 Where a Game allows you to share pre-determined messages with other users, First Touch shall be entitled to remove, restrict, suspend or alter that ability for any reason in its sole and absolute discretion.
8.5 You will cooperate fully with First Touch to investigate any suspected unlawful, fraudulent or improper activity.
8.6 If you feel that the behaviour of another user breaches this EULA then please let First Touch know by sending an email to support@ftgames.com with details of the potential breach and/or the user responsible. First Touch will take reasonable steps to deal with any breach.

9. VIRTUAL ITEMS.
9.1 As part of and to enhance your use and enjoyment of the Games you may be able to obtain additional features that form part of the experience of the Games (“Virtual Items”).
9.2 Virtual Items include (without limitation):
9.2.1 Gems, which can be purchased as described in the payment section of Score! Match or obtained for free as a reward for your playing Score! Match (including watching incentivised video adverts);
9.2.2 Bux, which can be purchased as described in the payment section of Score! Hero or obtained for free as a reward for your playing Score! Hero or Score! Match (including watching incentivised video adverts), or by exchanging Gems that you have purchased in Score! Match;
9.2.3 Coins, which can be purchased as described in the payment section of Dream League Soccer or obtained free of charge as part of and as a result of your playing Dream League Soccer (including watching incentivised video adverts); and
9.2.4 Any other additional features contained in the Games such as power ups which can be obtained free of charge as part of and as a result of your playing the Games or by exchanging Gems and/or Bux and/or Coins.
9.3 Virtual Items are gameplay features of the Games, they have no cash or real world value, they are not redeemable or exchangeable for anything with a real world value and they can be used as part of the Games only, in accordance with this EULA.
9.4 Purchases of Virtual Items are subject to this EULA and the terms of any third party app distribution platform through which your purchase is made. Purchases are made via Apple or Google and not via First Touch. To the extent that this EULA conflicts with such agreement between you and the relevant third party in respect of any purchase of Virtual Items, the terms of your agreement with the third party app distribution platform shall prevail.
9.5 To cancel a purchase of any Virtual Items (such as Gems or Coins) you should contact the platform through which you made that purchase. If you cannot use Gems or Coins due to an error or fault, you may still be charged. If this happens, please contact First Touch as set out below and we will endeavour to rectify the issue and if we are unable to do so you may be entitled to a refund via the platform through which you made that purchase (i.e. Google or Apple).
9.6 Virtual Items that may be purchased (either through Google or Apple) are advertised for sale in the Game so that you may offer to purchase them for the price stated in the manner described below.
9.7 It is a condition and fundamental term of this EULA and your use of the Games that you may not and must not buy, sell, barter, swap, exchange, trade, lend, rent or otherwise deal in any way with any aspect of the Games (including any third party account you use in relation to the Games) or any Virtual Item (including Gems and Coins) outside of the Games or in any way other than as expressly provided above, namely that certain Virtual Items may only be exchanged for certain other designated Virtual Items in and as part of the Games only.
9.8 First Touch may manage, vary, regulate, control, modify or eliminate Virtual Items in its sole discretion, with or without notice (including not supplying Virtual Items if it is reasonable to do so). First Touch shall have no liability to you or any third party in the event that First Touch exercises such rights.
9.9 When you submit, or anyone using your device submits, a request to purchase Virtual Items you are offering to purchase them for the price stated and our acceptance of that offer shall only occur once we make the Virtual Items available to you, prior to which your order may be declined for any reason.
9.10 Please notify First Touch immediately if you dispute a transaction involving Virtual Items or believe that any transaction is unauthorised.
9.11 Your statutory rights are unaffected by this EULA.

10. CONSUMER RIGHTS.
10.1 These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law.
10.2 Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to consider an alternative dispute resolution provider. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

11. APPLE DEVELOPER TERMS
11.1 The following terms of this clause are the terms which First Touch is required by Apple to notify you of and obtain your consent in respect of using the iOS version of the Games (Apple iPad, iPhone and iPod etc.):
11.2 You and First Touch acknowledge that this EULA is concluded between you and First Touch only, and not with Apple Inc., nor any subsidiary or affiliate company of Apple Inc., (“Apple”). You also acknowledge that First Touch is solely responsible for the Games and the content thereof.
11.3 Subject to your compliance with all conditions of this EULA First Touch grants you a non-exclusive, personal, revocable, non-transferable license to use the Games on an iOS Product which you own or control, and as permitted by the Usage Rules set forth in the App Store Terms of Service (https://www.apple.com/uk/legal/sales-support).
11.4 First Touch is solely responsible for providing support and maintenance for the Games. You and First Touch acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Games.
11.5 You acknowledge that First Touch, and not Apple, is responsible for addressing any claims you may have relating to the Games or your possession and/or use of the Games, including but not limited to:
11.5.1 product liability claims;
11.5.2 any claim that the Games fail to confirm to any applicable legal or regulatory requirement; and
11.5.3 claims arising under consumer protection or similar legislation.
11.6 You acknowledge that in the event of a third party claim that the Games or your possession and use of the Games infringes that third party’s intellectual property rights, then First Touch shall be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property right infringement claim, and not Apple.
11.7 You confirm that:
11.7.1 you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country; and
11.7.2 you are not listed on any US Government list of prohibited or restricted parties.
11.8 You acknowledge and agree that Apple are third party beneficiaries of this EULA, and that when you accept the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary thereof.
11.9 First Touch uses third party software and services provided in the Games (explained above). Use of the Games is therefore subject also to your acceptance and compliance of these third party terms and you agree to comply with the applicable third party terms and conditions when using the Games. More information about this can be found in our Privacy and Data Policy.

12. ADVERTS
12.1 Although First Touch is responsible for the advertisements that are placed in the Games or on the Online Service, we do not control the specific content of those adverts. We do, however, have control over the general types of advertisements that are placed in the Games to ensure that the Games do not contain any inappropriate advertisements.
12.2 Please report any advert that you find offensive or inappropriate to support@ftgames.com.
12.3 If you click on any advert you will be dealing with external companies responsible for that advert. First Touch does not control the actions of these companies or the content of their websites.

13. INDEMNITY AND REMEDIES.
13.1 You hereby indemnify (agree to compensate), defend and hold harmless First Touch and First Touch’s affiliates, officers, directors, owners, licensors, service providers, partners, contractors, employees, agents and licensees (collectively, the “Indemnified Parties“) harmless from and against any and all any liabilities, claims, costs and expenses (including legal expenses and lawyers’ fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of this EULA or claims arising directly or indirectly from your use or misuse of the Games (which includes Virtual Items and the Online Service), and any negligent or improper use of your device, password and username; and / or any use otherwise than in accordance with the terms of this EULA. You shall fully cooperate with First Touch in the defence of any such claim and First Touch reserves the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.
13.2 You further agree that the subject matter of this EULA is of a unique character with special value and that First Touch would be irreparably damaged if the terms of this EULA were not specifically enforced, and therefore you agree that First Touch shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies (including injunctive relief) with respect to breaches of this EULA, in addition to such other remedies as First Touch may otherwise have available to it under applicable laws.
13.3 First Touch’s licensors shall be third-party beneficiaries under this EULA and shall have the express right to enforce its provisions and to enjoy the benefits of its protections.

14. CHANGES TO THIS EULA
14.1 We may change this EULA for any reason.

14. CHANGES TO THIS EULA
14.1 We may update the terms of this EULA from time to time for any reason by posting the updated version HERE. Every time you launch any of the Games on your device you are deemed to have accepted the terms of the EULA in place at that time. Accordingly, we suggest you check HERE for any updates to the EULA each time you launch any of the Games on your device.

PRIVACY POLICY

This privacy policy sets out how First Touch Games uses and protects any information that you give First Touch Games when you use their applications through Social Networking Services (SNS).
First Touch Games is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

First Touch Games may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/12/2011

What we collect

When you use any First Touch Games applications at an SNS such as Facebook or Twitter you allow First Touch Games to access certain information from your profile for that site. The information you allow First Touch Games to access varies by game and SNS, and it is affected by the privacy settings you and your friends establish at the SNS.

• your first and last name
• your profile picture or its URL
• your user ID number, which is linked to publicly available information such as name and profile photo
• the user ID numbers and other public data for your friends
• the login e-mail you provided to that SNS when you enable it via our applications

By using a First Touch Games application in conjunction with an SNS, you are authorizing First Touch Games to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the SNS could provide to First Touch Games through the SNS Application Programming Interface (“API”). Your agreement takes place when you “accept” or “allow” (or similar terms) one of our applications on an SNS.

Analytics

First Touch Games uses various systems for analytics & metrics, in order to improve the quality of our products. All of our products have an option to switch metric recording off, which will be in each product’s options/settings menus.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• To notify users of in-game updates
• To inform users about new products or promotional offers

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Ad Serving Technology

First Touch Games may employ third party ad serving technologies (for example Applovin, Unity Ads, Chartboost, AdColony) that use precise methods to collect information as a result of ad serving through Services. Third parties may collect and use data for this purpose including software, applications, hardware, browser information, internet and on-line usage information and in-game information. The aforementioned data may be used and disclosed in accordance with this Privacy Policy and the privacy policy of the company providing the ad serving technologies.
You recognize and comply that the advertising companies who deliver ads for First Touch Games may combine the information collected with other information they have independently collected from other services or products. These companies collect and use information under their own privacy policies. Although First Touch Games takes commercially reasonable steps to instruct such advertising companies to comply with the terms and conditions of this Privacy Policy, First Touch Games does not have access to or control of third party technologies.

Contact Us

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to privacy@firsttouchgames.com.

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